Question 1

McClelland's theory of needs concentrates on which three needs?

Accepted Answer

A)   achievement, realization, and acceptance
B)   achievement, power, and affiliation
C)   power, acceptance, and confirmation
D)   affiliation, control, and realization
E)   control, status, and relationshipsF) None of the above
G) B) and D)

Question 2

What is generally considered to be the single best thing that managers can do to improve performance?

Accepted Answer

A)   allocate tasks depending on personality
B)   restrict the use of punishment as a means of motivating workers
C)   give abundant opportunities for employee growth
D)   set specific, challenging goals
E)   concentrate on intrinsic rewards rather than extrinsic rewardsF) B) and E)
G) A) and E)

Question 3

What is the term used for an individual's personal evaluation of their ability to perform?

Accepted Answer

A)   expectancy
B)   autonomy
C)   self-efficacy
D)   task identity
E)   auto-discriminationF) None of the above
G) B) and D)

Question 4

Who proposed that intentions to work toward a goal are a major source of work motivation?

Accepted Answer

A)   Abraham Maslow
B)   Jake Herzberg
C)   Stephen McClelland
D)   Edwin Locke
E)   Douglas SurberF) A) and B)
G) C) and D)

Question 5

Compare and contrast a manager that implements Theory Y and one that adheres to the expectancy theory. How would each choose to motivate their employees?

Accepted Answer

Theory Y managers assume that employees can view work as being as natural as rest or play, and therefore the average person can learn to accept, even seek, responsibility. Theory Y assumes that higher-order needs dominate individuals. Theory Y managers would contend that ideas such as participative decision making, responsible and challenging jobs, and good group relations are approaches that would maximize an employee's job motivation. A Theory Y manager believes that the employee is inherently motivated as long as the conditions respect his intellect and character. A Theory Y manager would work hard to include the employee in decision making concerning his job, to satisfy work environment preferences, and to make sure the work is stimulating.
Expectancy theory proposes that employees will be motivated to exert a high level of effort when they believe it will lead to a good performance appraisal; that a good appraisal will lead to organizational rewards such as bonuses, salary increases, or promotions; and that the rewards will satisfy the employees' personal goals. An expectancy theory manager would focus much more on the reward expectations of the employee, versus the psychologic expectations. It would be important for the manager to understand the personal goals that the employee strives to achieve so that he can be appropriately rewarded and praised.

Question 6

How would a Theory X manager view employees?

Accepted Answer

A)   seeking responsibility
B)   needing to be coerced to achieve goals
C)   viewing work as a normal daily activity
D)   exercising self control
E)   not motivated by rewardsF) A) and C)
G) A) and B)

Question 7

Self-determination theory proposes that when a person is forced to do something, or perceives that they are being forced, they lose motivation.

Accepted Answer

A) True 
 B)False

Question 8

Equity theory historically focused on ________ justice.

Accepted Answer

A)   procedural
B)   distributive
C)   interpersonal
D)   organizational
E)   interactionalF) A) and B)
G) C) and E)

Question 9

Which of the following desires would most likely be common to a worker in China, Australia, Kenya, Canada, and Kuwait?

Accepted Answer

A)   interesting work
B)   higher pay
C)   more flexibility
D)   telecommuting options
E)   advancementF) C) and E)
G) B) and C)

Question 10

Craig is trying to teach his two-year old son to gently caress their cat. Craig softly strokes the animal and every time his son does the same he rewards him with kind words. "Good job!" The child is very attentive during the process and claps his hands when his father praises him. However, as soon as Craig stands up to leave, the boy lunges for the cat and grabs a chunk of hair. Which process of social-learning theory is failing?

Accepted Answer

A)   attentional processes
B)   justification processes
C)   retention processes
D)   motor reproduction processes
E)   reinforcement processesF) All of the above
G) A) and B)

Question 11

You manage a department of five employees. You have identified that Joe scores high in the need for achievement, Mary scores high in the need for power, and Tim scores high in the need for affiliation. Sarah scored high in the need for power and low in the need for affiliation. Doug scores low in both need for power and need for affiliation.
-Which employee would probably be best to leave in charge while you are on vacation?

Accepted Answer

A)   Joe
B)   Mary
C)   Tim
D)   Sarah
E)   DougF) A) and D)
G) All of the above

Question 12

To get the best results when using reinforcement theory, rewards should be ________.

Accepted Answer

A)   given previous to the desired behavior response
B)   given immediately follow the desired behavior
C)   large and material in nature
D)   small, and given only one time
E)   presented publicly with many witnessesF) A) and D)
G) B) and E) B

Question 13

Who developed expectancy theory?

Accepted Answer

A)   McClelland
B)   Maslow
C)   House
D)   Vroom
E)   SondakF) B) and D)
G) C) and D)

Question 14

Which of the following is not true about referent comparisons in equity theory?

Accepted Answer

A)   Both men and women prefer same-sex comparisons.
B)   Employees in sex-segregated jobs use more cross-sex comparisons.
C)   Employees with long tenure rely more heavily on co-workers for comparisons.
D)   Upper-level employees make more other-outside comparisons.
E)   Those with higher amounts of education tend to have better information about people in other organizations.F) A) and E)
G) A) and D) B

Question 15

According to Two-Factor Theory, how might a manager motivate employees?

Accepted Answer

According to Herzberg, the factors leadi...

Question 16

You manage a department of five employees. You have identified that Joe scores high in the need for achievement, Mary scores high in the need for power, and Tim scores high in the need for affiliation. Sarah scored high in the need for power and low in the need for affiliation. Doug scores low in both need for power and need for affiliation.
-Which employee would be best suited to a challenging new assignment where they would receive rapid feedback?

Accepted Answer

A)   Joe
B)   Mary
C)   Tim
D)   Sarah
E)   DougF) A) and D)
G) B) and D)

Question 17

Jim is a student who cannot work at writing a paper for more than 30 minutes, yet he can spend many hours writing comments on blogs. What accounts for the change in motivation in this case?

Accepted Answer

A)   his ability
B)   the situation
C)   his personality
D)   the congruence
E)   the structure of the taskF) B) and C)
G) All of the above

Question 18

What is self-efficacy?

Accepted Answer

Self-efficacy refers to an individual's ...

Question 19

According to Bandura, what is the most important source of increasing self-efficacy?

Accepted Answer

A)   arousal
B)   verbal modeling
C)   verbal persuasion
D)   enactive mastery
E)   focused trainingF) C) and E)
G) A) and E)

Question 20

Jill is an excellent technical writer. She has never missed a deadline and the projects that she leads are superior. She is extremely upset with her annual performance review, though. She had asked to telecommute two days a week, to be able to spend more time with her family. She feels like she has proven her reliability. However, her boss said that such a policy is simply not possible right now and gave her a substantial raise instead. Jill's disappointment demonstrates a breakdown in the ________ relationship.

Accepted Answer

A)   performance-reward
B)   effort-performance
C)   rewards-personal goals
D)   effort-satisfaction
E)   performance-achievementF) B) and D)
G) A) and D)

Exam 7: Basic Motivation Concepts

McClelland's theory of needs concentrates on which three needs?

Correct Answer
verified

What is generally considered to be the single best thing that managers can do to improve performance?

Correct Answer
verified

What is the term used for an individual's personal evaluation of their ability to perform?

Correct Answer
verified

Who proposed that intentions to work toward a goal are a major source of work motivation?

Correct Answer
verified

Compare and contrast a manager that implements Theory Y and one that adheres to the expectancy theory. How would each choose to motivate their employees?

How would a Theory X manager view employees?

Correct Answer
verified

Self-determination theory proposes that when a person is forced to do something, or perceives that they are being forced, they lose motivation.

Correct Answer
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Equity theory historically focused on ________ justice.

Correct Answer
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Which of the following desires would most likely be common to a worker in China, Australia, Kenya, Canada, and Kuwait?

Correct Answer
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Correct Answer
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Correct Answer
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To get the best results when using reinforcement theory, rewards should be ________.

Correct Answer
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B

Who developed expectancy theory?

Correct Answer
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Which of the following is not true about referent comparisons in equity theory?

Correct Answer
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B

According to Two-Factor Theory, how might a manager motivate employees?

Correct Answer
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According to Herzberg, the factors leadi...
View Answer

Correct Answer
verified

Jim is a student who cannot work at writing a paper for more than 30 minutes, yet he can spend many hours writing comments on blogs. What accounts for the change in motivation in this case?

Correct Answer
verified

What is self-efficacy?

Correct Answer
verified
Self-efficacy refers to an individual's ...
View Answer

According to Bandura, what is the most important source of increasing self-efficacy?

Correct Answer
verified

Correct Answer
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Exam 7: Basic Motivation Concepts

McClelland's theory of needs concentrates on which three needs?

Correct AnswerverifiedShow Answer

What is generally considered to be the single best thing that managers can do to improve performance?

Correct AnswerverifiedShow Answer

What is the term used for an individual's personal evaluation of their ability to perform?

Correct AnswerverifiedShow Answer

Who proposed that intentions to work toward a goal are a major source of work motivation?

Correct AnswerverifiedShow Answer

Compare and contrast a manager that implements Theory Y and one that adheres to the expectancy theory. How would each choose to motivate their employees?

How would a Theory X manager view employees?

Correct AnswerverifiedShow Answer

Self-determination theory proposes that when a person is forced to do something, or perceives that they are being forced, they lose motivation.

Correct AnswerverifiedShow Answer

Equity theory historically focused on ________ justice.

Correct AnswerverifiedShow Answer

Which of the following desires would most likely be common to a worker in China, Australia, Kenya, Canada, and Kuwait?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

To get the best results when using reinforcement theory, rewards should be ________.

Correct AnswerverifiedB

Who developed expectancy theory?

Correct AnswerverifiedShow Answer

Which of the following is not true about referent comparisons in equity theory?

Correct AnswerverifiedB

According to Two-Factor Theory, how might a manager motivate employees?

Correct AnswerverifiedAccording to Herzberg, the factors leadi...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Jim is a student who cannot work at writing a paper for more than 30 minutes, yet he can spend many hours writing comments on blogs. What accounts for the change in motivation in this case?

Correct AnswerverifiedShow Answer

What is self-efficacy?

Correct AnswerverifiedSelf-efficacy refers to an individual's ...View AnswerShow Answer

According to Bandura, what is the most important source of increasing self-efficacy?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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B

Correct Answer
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Correct Answer
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B

Correct Answer
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According to Herzberg, the factors leadi...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Self-efficacy refers to an individual's ...
View Answer

Correct Answer
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Correct Answer
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