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Decisions regarding adding new products,acquiring companies,and moving into foreign markets would most typically be made by


A) first-line management.
B) a sales manager.
C) middle management.
D) a production manager.
E) top management.

F) B) and E)
G) None of the above

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Management takes place only in business settings.

A) True
B) False

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Downsizing is an aspect most closely associated with


A) staffing.
B) planning.
C) organizing.
D) controlling.
E) directing.

F) A) and C)
G) B) and E)

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An important part of good directing is administering awards and recognition.

A) True
B) False

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A department manager is a first-line manager.

A) True
B) False

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Dividing work into small units and assigning it to individuals are tasks related to


A) planning.
B) organizing.
C) staffing.
D) controlling.
E) directing.

F) A) and E)
G) A) and C)

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Autocratic leaders involve their employees in decisions.

A) True
B) False

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If a manager is organizing equipment within a factory setting,he is mainly involved in which of the following resources?


A) Natural
B) Physical
C) Human
D) Financial
E) Structural

F) A) and E)
G) A) and B)

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Management is a process designed to achieve an organization's objectives by using its resources effectively and efficiently in a changing environment.

A) True
B) False

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What are some of the skills needed by managers?

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Skills needed by managers incl...

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Top managers focus on strategic decisions to use resources to take advantage of opportunities.

A) True
B) False

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Although managers may not actually perform the specific jobs within organizations,they need the technical expertise required to performed jobs related to their area of management in order to train employees and answer questions.

A) True
B) False

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Why is monitoring the consequences of decisions important?


A) Without it,the consequences of decisions may not be apparent quickly enough
B) It is the logical step after implementing the decision
C) It provides a financial barometer of how expensive decisions are
D) Shareholders like to see monitoring of decision on annual reports
E) Monitoring is not important and it is expensive

F) A) and E)
G) B) and E)

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Free-rein leaders allow their employees to work without much interference.

A) True
B) False

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The first step in good managerial decision-making is developing options.

A) True
B) False

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Planning involves forecasting events and determining the best course of action from a set of options or choices.

A) True
B) False

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According to the text,all of the following are skills needed by managers except


A) analytical.
B) clerical.
C) technical.
D) conceptual.
E) human relations.

F) A) and E)
G) B) and E)

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When assessing the appropriateness of a decision option,managers should


A) consider its impact on the organization as a whole.
B) only think narrowly about the one department most affected by the decision.
C) ask their friends which option they would choose.
D) choose the option that partially addresses the problem.
E) go with his or her gut regarding which option is best.

F) All of the above
G) A) and C)

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Crisis management plans generally cover maintaining business operations during a crisis and


A) firing those responsible for the crisis.
B) avoiding responsibility for the crisis.
C) communicating with others about the situation and the company's response to it.
D) preventing the situations from occurring.
E) all of the above.

F) A) and D)
G) C) and E)

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Crisis management plans are the long-range plans developed by top management.

A) True
B) False

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