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Exam 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

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Question 21

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What are the characteristics of a transformational leader? How do they transform their followers? Select someone whom you believe to be a transformational leader, and illustrate your points.

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Transformational leadership transforms e...

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Question 22

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Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment. He could best be described as which type of leader?

A) leader-member exchange
B) situational
C) shared
D) servant
E) transactional

F) B) and C)
G) B) and E)

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Question 23

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Erin, a department manager, is struggling trying to lead a cross-functional team. Most members are other department managers at her level, and they see no reason to do what she asks. Here, Erin has _____.

Define passive leadership and provide and describe one type of passive leadership.

Leadership that occurs through the use of information technology is known as IT leadership.

Management functions include planning, budgeting, organizing, and staffing.

Use of persuasion rather than positional authority to influence others is a key characteristic of a servant leader.

Unlike other models, which presuppose stable relationships between leaders and followers, the LMX model assumes each manager-employee relationship is unique.

____________ is the model in which an effective leader makes desirable rewards available, clarifies how employees can achieve objectives, and provides them support in doing so.

Employees at any level can be trained to be more transactional and transformational.

Adaptive, flexible organizational cultures are less likely to foster transformational leadership than bureaucratic ones.

Being a manager means being visionary, inspiring, setting the tone, and articulating the vision.

Pat is something of a cheerleader around his team. He shares his vision and expresses his confidence in their ability to achieve it. He is quick to compliment and acknowledge their accomplishments, and is enthusiastic about their successes. According to revised path-goal theory, Pat is using a(n) ______ leadership style.

Research indicates that women tend to display more _____, while men tend to display more ______.

Managers applying a situational theory should identify important outcomes and situational conditions.

Studies among employees reveal that most commonly used tactics used to influence others in the workplace were rational persuasion and inspirational appeals.

Charismatic leadership was assumed to be an individual inspirational and motivational characteristic of particular leaders, but now it is considered part of transformational leadership.

Fiedler's contingency leadership model determines if a leader's style is _____.

One's power comes as part of one's job; it is the right to perform or command.

Describe the House path-goal leadership model in its revised form, and identify the two variables that cause one or more to eight from his original four-to be more effective than others.