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A(n) _____ is a union security arrangement under which a person must be a union member before being hired.


A) agency shop
B) union shop
C) closed shop
D) maintenance of membership provision
E) checkoff provision

F) A) and B)
G) A) and E)

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What are the different criteria that employers use to judge a grievance procedure?

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Employers can judge a grievance procedur...

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Which of the following laws regulates unions' actions with regard to their members,including financial disclosure and the conduct of elections?


A) The Hatch Act
B) The Taft-Hartley Act
C) The Landrum-Griffin Act
D) The Civil Service Reform Act
E) The Maguire Act

F) A) and B)
G) B) and E)

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C

Which type of union security provision is illegal under the provisions of the National Labor Relations Act?


A) Union shop
B) Agency shop
C) Closed shop
D) Open shop
E) Checkoff provision

F) All of the above
G) B) and E)

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A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

A) True
B) False

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The AFL-CIO is by far the largest labor union in the U.S.

A) True
B) False

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Under the National Labor Relations Act,the union has a duty of fair representation,which means the union must give equal representation to all members of the bargaining unit,whether or not they actually belong to the union.

A) True
B) False

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Which of the following defines labor relations?


A) It is an association that seeks to advance the shared interests of its member unions at the national level.
B) It is the election of an employee by union members to represent them in ensuring that the terms of the labor contract are enforced.
C) It is a contract provision under which the employer, on behalf of the union, automatically deducts union dues from employees' paychecks.
D) It is the field that emphasizes skills that managers and union leaders can use to minimize costly forms of conflict and seek win-win solutions to disagreements.
E) It is an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining.

F) A) and B)
G) A) and E)

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What is the National Labor Relations Act also known as?


A) The Taft-Hartley Act
B) The Wagner Act
C) The Landrum-Griffin Act
D) The Sarbanes-Oxley Act
E) The Hatch Act

F) B) and C)
G) A) and E)

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What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the NLRB to hold a union representation election?


A) 30 percent
B) 51 percent
C) 20 percent
D) 10 percent
E) 55 percent

F) A) and E)
G) B) and D)

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A

In _____ arbitration,the arbitrator must choose either management's or the union's last offer for each issue or for the contract as a whole.


A) final-offer
B) interest
C) rights
D) conventional
E) vested

F) D) and E)
G) B) and D)

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A

During an organizing campaign:


A) the unions determine who is eligible to vote.
B) the union is automatically recognized if at least 30 percent of employees agree.
C) the NLRB conducts a secret-ballot election if only 30 to 50 percent of employees signed cards.
D) only one union can appear on the ballot.
E) the employer cannot participate in any of the proceedings.

F) C) and D)
G) C) and E)

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Which of the following laws allows the states to pass so-called right-to-work laws?


A) The Taft-Hartley Act
B) The Sarbanes-Oxley Act
C) The Landrum-Griffin
D) The Hatch Act
E) The Maguire Act

F) A) and B)
G) All of the above

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Why do unions place a high priority on negotiating contract provisions with an employer? What are the different types of contract provisions?

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The survival and security of a union dep...

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Unlike union membership for workers in businesses,union membership among government workers has remained strong.

A) True
B) False

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The process for resolving union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a _____.


A) complaint protocol
B) chain of command
C) grievance procedure
D) protest procedure
E) corporate campaign

F) C) and D)
G) A) and B)

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The least formal and most widely used conflict resolution procedure is:


A) mediation.
B) fact-finding.
C) arbitration.
D) strike.
E) picketing.

F) A) and D)
G) A) and C)

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According to Walton and McKersie,labor-management bargaining that focuses on dividing an economic "pie" between two sides is referred to as:


A) integrative bargaining.
B) attitudinal structuring.
C) intraorganizational bargaining.
D) distributive bargaining.
E) corporate bargaining.

F) A) and E)
G) C) and D)

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According to Walton and McKersie,_____ bargaining looks for win-win solutions,or outcomes in which both sides benefit.


A) attitudinal
B) integrative
C) distributive
D) intraorganizational
E) associate

F) A) and B)
G) A) and C)

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A card-check provision:


A) allows the employer, on behalf of the union, to automatically deduct union dues from the employees' paychecks.
B) is an agreement that if a certain percentage of employees sign an authorization card, the employer will recognize their union representation.
C) is an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining.
D) is a formal and binding pledge by the employer not to oppose organizing efforts elsewhere in the company.
E) is a formal and binding pledge by at least 51 percent of employees to not unionize.

F) A) and E)
G) B) and D)

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