Question 1

Which is not a quantitative technique to problem solving?

Accepted Answer

A)   Linear programming
B)   Queuing techniques
C)   Statistical techniques
D)   Heuristic approach
E)   All of the choices are quantitative approaches.F) D) and E)
G) C) and D)

Question 2

Which of the following is not properly matched?

Accepted Answer

A)   Mathematical model for inventory management-Elton Mayo
B)   Division of labour-Adam Smith
C)   Scientific Management-F. W. Taylor
D)   Motion study-Frank and Lillian Gilbreth
E)   Moving assembly line-Henry FordF) A) and B)
G) A) and C)

Question 3

An example of an operations control decision is the choice of location.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following is a reason for studying operations management?

Accepted Answer

A)   A large percentage of a company's expenses occur in the operations management activities that are at the core of all business organizations.
B)   Activities in all of the other areas of business organizations, such as accounting and marketing are interrelated with operations management activities.
C)   Many management jobs are in operations management-related areas, such as production planning, inventory management, and more.
D)   All of the choices are reasons.
E)   None of the choices are correct.F) A) and D)
G) C) and D)

Question 5

Storing an item earlier than the scheduled delivery date is an example of a value adding activity.

Accepted Answer

A) True 
 B)False

Question 6

Operations managers are responsible for managing activities and resources that produce goods and/or provide services.

Accepted Answer

A) True 
 B)False  True

Question 7

The impact of globalization for manufacturing companies has been reduced reliance on long international supply chains because of the increasing cost to ship components and finished goods to foreign markets.

Accepted Answer

A) True 
 B)False

Question 8

The Human Relations Movement,which emphasized the importance of the human element in job design,was replaced by the more technical aspects of Scientific Management.

Accepted Answer

A) True 
 B)False

Question 9

System capacity and location of facilities are examples of:

Accepted Answer

A)   financial decisions.
B)   tactical decisions.
C)   systems design decisions.
D)   operational planning decisions.
E)   forecasting decisions.F) B) and E)
G) A) and E)

Question 10

The three major functions of business organizations:

Accepted Answer

A)   perform different but related activities.
B)   are related indirectly only.
C)   must work together, but not very closely.
D)   function independently of each other.
E)   perform similar and related activities.F) A) and C)
G) A) and B)

Question 11

Operations management involves both system design and planning/control decisions.

Accepted Answer

A) True 
 B)False

Question 12

Dealing with the fact that certain aspects of any management situation are more important than others is called:

Accepted Answer

A)   analysis of trade-offs.
B)   sensitivity analysis.
C)   establishing priorities.
D)   analysis of variance.
E)   decision analysis.F) A) and E)
G) A) and C)

Question 13

As long as a product is ready in advance of when customers demand it,the timing of when a product is manufactured does not influence the value-added.

Accepted Answer

A) True 
 B)False

Question 14

Operations management pertains almost exclusively to the management of manufacturing operations.

Accepted Answer

A) True 
 B)False

Question 15

The fact that improvements in a few key areas of operations will have more impact than many improvements in less significant areas is referred to as the ___________.

Accepted Answer

A)   forecasting approach
B)   Pareto phenomenon
C)   productivity challenge
D)   analysis of trade-offs
E)   ethical dilemmaF) All of the above
G) B) and D)

Question 16

Service involves a much higher degree of customer contact than the production of goods.

Accepted Answer

A) True 
 B)False

Question 17

A systems approach is to concentrate on efficiency within a subsystem and thereby achieve overall efficiency.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is not a type of service operations?

Accepted Answer

A)   Retail trade
B)   Transportation and warehousing
C)   Fabrication of metals
D)   Banking
E)   Hotels and restaurantsF) A) and E)
G) B) and C)

Question 19

Of the following,which aspect of the evolution of operations management is affiliated with Japanese manufacturing companies?

Accepted Answer

A)   total quality management
B)   scientific management
C)   the human relations movement.
D)   the industrial revolution.
E)   craft productionF) A) and B)
G) All of the above A

Question 20

Planning decisions are usually __________ and __________ term.

Accepted Answer

A)   strategic; long
B)   tactical; medium
C)   forecasting; short
D)   strategic; short
E)   tactical; longF) A) and B)
G) None of the above

Exam 1: Introduction to Operations Management

Which is not a quantitative technique to problem solving?

Correct AnswerverifiedShow Answer

Which of the following is not properly matched?

Correct AnswerverifiedShow Answer

An example of an operations control decision is the choice of location.

Correct AnswerverifiedFalse

Which of the following is a reason for studying operations management?

Correct AnswerverifiedShow Answer

Storing an item earlier than the scheduled delivery date is an example of a value adding activity.

Correct AnswerverifiedShow Answer

Operations managers are responsible for managing activities and resources that produce goods and/or provide services.

Correct AnswerverifiedTrue

The impact of globalization for manufacturing companies has been reduced reliance on long international supply chains because of the increasing cost to ship components and finished goods to foreign markets.

Correct AnswerverifiedShow Answer

The Human Relations Movement,which emphasized the importance of the human element in job design,was replaced by the more technical aspects of Scientific Management.

Correct AnswerverifiedShow Answer

System capacity and location of facilities are examples of:

Correct AnswerverifiedShow Answer

The three major functions of business organizations:

Correct AnswerverifiedShow Answer

Operations management involves both system design and planning/control decisions.

Correct AnswerverifiedShow Answer

Dealing with the fact that certain aspects of any management situation are more important than others is called:

Correct AnswerverifiedShow Answer

As long as a product is ready in advance of when customers demand it,the timing of when a product is manufactured does not influence the value-added.

Correct AnswerverifiedShow Answer

Operations management pertains almost exclusively to the management of manufacturing operations.

Correct AnswerverifiedShow Answer

The fact that improvements in a few key areas of operations will have more impact than many improvements in less significant areas is referred to as the ___________.

Correct AnswerverifiedShow Answer

Service involves a much higher degree of customer contact than the production of goods.

Correct AnswerverifiedShow Answer

A systems approach is to concentrate on efficiency within a subsystem and thereby achieve overall efficiency.

Correct AnswerverifiedShow Answer

Which of the following is not a type of service operations?

Correct AnswerverifiedShow Answer

Of the following,which aspect of the evolution of operations management is affiliated with Japanese manufacturing companies?

Correct AnswerverifiedA

Planning decisions are usually __________ and __________ term.

Correct AnswerverifiedShow Answer

Correct Answer
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False

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True

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A

Planning decisions are usually and term.

Correct Answer
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