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 Projects must operate in a broad organizational environment, and project managers need to consider projects within the greater organizational context. Which approach describes the holistic view of carrying out projects within the context of the organization?


A) Linear analysis
B) Systems thinking
C) Reductionism
D) The silo approach

E) C) and D)
F) A) and B)

Correct Answer

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 Which of the following best describes a kill point in the project life cycle?


A) The period of time given to managers during the feasibility phases to decide on the cost, quality, and time constraints for the project
B) A review of the status of a project at each phase of development to determine if it should be continued, redirected, or terminated
C) The point of time in the project lifecycle after which it is impossible to terminate a running project
D) The final submission of the project deliverables after which the project is terminated

E) A) and B)
F) A) and C)

Correct Answer

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 Which characteristic of organizational culture refers to the degree to which employees identify with the organization as a whole, rather than with their types of job or profession?


A) Member identity
B) People focus
C) Group emphasis
D) Unit integration

E) A) and D)
F) None of the above

Correct Answer

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A

 Some projects have a senior manager called a(n) _____ who acts as a key advocate for a project.

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 An organizational culture with strong unit integration makes the project manager's job more difficult.

A) True
B) False

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 Which statement best describes outsourcing?


A) An organization selling its products in a market outside its domestic market
B) An organization's acquisition of goods and services from an outside source
C) An organization setting up manufacturing and retailing facilities in a new country
D) An organization's use of virtual teams with employees located in different countries

E) A) and B)
F) None of the above

Correct Answer

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 The three spheres of systems management are business, organization, and _____.

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 _____ are sets of interacting components working within an environment to fulfill some purpose.

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 A(n) _____ is an overall model for thinking about things as systems.

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 Which perspective of an organization focuses on different groups' roles and responsibilities in order to meet the goals and policies set by top management?


A) Structural frame
B) Human resources frame
C) Political frame
D) Symbolic frame

E) None of the above
F) B) and D)

Correct Answer

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 When you separate business and organizational issues from project management planning, you do a better job of ensuring project success.

A) True
B) False

Correct Answer

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 The project organizational structure is the most efficient choice for most IT projects.

A) True
B) False

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 According to the symbolic frame, the most important aspect of any event in an organization is not what actually happened, but what it means.

A) True
B) False

Correct Answer

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 In Rizzati Corp, vice presidents in departments such as engineering, manufacturing, IT, and human resources report directly to the chief executive officer and undertake their tasks independently of each other. The staffs of these departments have specialized skills in their respective disciplines. Which type of organizational structure does Rizatti Corp have?


A) Project
B) Symbolic
C) Matrix
D) Functional

E) A) and B)
F) A) and C)

Correct Answer

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D

 Using a systems approach is critical to successful project management.

A) True
B) False

Correct Answer

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 Grey's Infotech sells customized hardware and software solutions for businesses. The salespeople for Grey's have a strict dress code when meeting clients. They are required to wear dark business suits, in order to convey the company's dedication to quality. The meaning conveyed to the clients' through the salespeople's clothing is part of the _____ frame of the organization.


A) political
B) symbolic
C) structural
D) human resources

E) A) and C)
F) A) and B)

Correct Answer

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 _____ addresses the business, technological, and organizational issues associated with creating, maintaining, and modifying a system.

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 In organizational culture, what does means-end orientation refer to?


A) The degree to which the organization monitors and responds to changes in the external environment
B) The degree to which rules, policies, and direct supervision are used to oversee and control employee behavior
C) The degree to which management focuses on outcomes rather than on techniques and processes used to achieve results
D) The degree to which employees are encouraged to be aggressive, innovative, and risk seeking

E) A) and B)
F) A) and C)

Correct Answer

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 The _____ life cycle model is suitable for projects in which changes can be incorporated with reasonable cost increases or acceptable time delays.

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 Internal stakeholders include groups affected by the project such as government officials or concerned citizens.

A) True
B) False

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