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Exam 2: The Evolution of Management Thinking

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Question 51

True/False

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Organization development is a specific set of management techniques based in the behavioral sciences approach.

A) True
B) False

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Question 52

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Frank Gilbreth felt that efficiency equated with:

A) one best way to do work.
B) leadership flows from the top down.
C) procedures and policies.
D) scientific management.
E) bureaucracy.

F) A) and B)
G) A) and C)

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Question 53

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Standardization of work and wage incentives are characteristics of behavioral science.

The concept that the whole is greater than the sum of its parts is known as __________.

Which of the following statements regarding studying history is not true?

The earliest forms of management were on the needs of people.

Operations research grew directly out of World War II groups and is based on:

__________ is considered the "father of scientific management."

Jessica is a recent college graduate who grew up technologically adept. She is seeking a job that has a flexible, collaborative work environment that is challenging and supportive and has many opportunities for furthering her career. Based on this information, Jessica is most likely a __________ employee.

Fayol's unity of command principle emphasizes that each subordinate receives orders from one-and only one-superior.

Frederick W. Taylor developed systems thinking and emphasized the 14 principles of management that should guide managerial behavior.

With a focus on things of production, management focus on meeting human needs for greater motivation and engagement to increase effectiveness.

Time and motion studies that resulted in drastic reduction in the time that patients spent on the operating table were pioneered by:

Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis, under the assumption that using advanced mathematics and sophisticated computer technology can accurately predict how the market works?

A criticism of human relations management is that it ignores the social context and workers' needs.

__________ refers to a chain of authority extending from top to the bottom of the organization and including every employee.

The assembly line is most consistent with which of the following general principles of management?

Britney Marr The opportunity to gain a foothold in the snack cracker industry had just been found. Britney Marr, an account executive manager for Baked Wheat Industries, had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Amy Bender, had convinced her about the high margins and promising future associated with that market. Marr had always believed that if you do your homework in hiring the best people, then it only makes sense to listen to their recommendations and implement their suggestions. Marr had given her approval to Bender to explore opportunities to move into this promising new market. This morning, Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Bender had already established a good relationship with Feel Good buyers, and so she recognized this as an opportunity to expand her market into wheat crackers. -Marr's behavior provides an example of:

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a __________ manager.

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy?