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Exam 10: Producing World-Class Goods and Services

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Question 51

Multiple Choice

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Today,Canadian companies in the manufacturing sector:

A) depend on government imposed tariffs on foreign goods to remain competitive.
B) have altered their production and managerial styles in order to regain their competitive edge in many industries.
C) have become increasingly reliant on mass production techniques as they put more emphasis on keeping costs as low as possible.
D) are growing much more rapidly than firms in the service sector.

E) A) and C)
F) A) and D)

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Question 52

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When it comes to location decisions,labour costs are no longer an important consideration for most manufacturing firms.

A) True
B) False

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Question 53

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A key element of the statistical quality control process is the reliance on quality control experts to inspect at the end of the production line to make sure that no defective products are shipped to final customers.

Process manufacturing physically or chemically alters materials to make a product.

involves computers directly in the production process.

The selection of a proper site for a business facility is important in the production and operations management process.Identify and discuss three factors that often influence the selection of a site.

Just-in-time inventory control requires a large amount of inventory and parts kept on the premises.

Which chart is a tool used to measure progress?

One way that the service sector is improving productivity is through________ _.

Logistics dictates that your business also has to be concerned with minimizing the cost of your inputs.

To create their Deluxe Beef Sandwiches,Robbie's Roast Beef finely slices prime roast beef,stacks it on a sesame bun,adds special seasonings,cheese,onions,and mushrooms.The value added by Robbie's when it combines these ingredients to make a sandwich is known as:

Enterprise resource planning (ERP) is considered more sophisticated than MRP primarily because it can:

is a computer-based production and operations system that links multiple firms into one integrated production unit.

Production creates:

What are the ISO 9000 and ISO 14000 standards? Why are they important?

The advantage of computer-integrated manufacturing software is that it allows computer-aided design machines to communicate directly with computer-aided manufacturing machines.

The main difference between process manufacturing and an assembly process is that process manufacturing uses sophisticated robots and automated machinery to produce a good or service,while an assembly process uses labour and simple tools to make a product.

The whole idea behind mass production was to:

There are tremendous job opportunities in operations management.

One way that________ has had a major influence on the production process has been through developing add-on software to enhance the capabilities of ERP systems.