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One of the challenges facing today's human resource managers is a shift in the age distribution of the labour force,including aging baby boomers,many of whom are retiring.

A) True
B) False

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Expenditures on benefits have declined as a percentage of total payroll costs over the past decade.

A) True
B) False

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Top level managers can benefit from being having their performance evaluated by subordinates.

A) True
B) False

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Staff members from the human resource department seldom take part in initial screening interviews,but often participate in the follow-up interviews of top job candidates.

A) True
B) False

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is the easiest type of training to implement.


A) Vestibule training
B) An employee boot camp
C) On-the-job training
D) Job simulation

E) A) and C)
F) A) and B)

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Promoting from within the company often is a cost effective way of filling positions within a firm because the employees filling the position are already familiar with the organization's culture and procedures.

A) True
B) False

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One implication of today's flatter corporate structures is that:


A) a greater number of workers are now classified as middle managers.
B) firms are becoming less interested in hiring contingent workers.
C) workers are expecting more of their pay in the form of stock options.
D) employees are more likely to be transferred than promoted.

E) A) and C)
F) B) and D)

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Employment testing:


A) should be directly related to the job.
B) was declared illegal by the EEOC in 1989,because it was often used to discriminate against women and minorities.
C) is legal,but has been shown to be a very poor predictor of worker performance.
D) should focus on the most basic and general skills rather than on skills directly related to the job.

E) B) and D)
F) All of the above

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A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

A) True
B) False

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Howie recently earned his license to sell real estate in Indiana,and has interviewed with several agencies in an attempt to find a job.All have told him that his income will be based on a percentage of his real estate sales for the month.Howie will be:


A) a piecework rate.
B) on a commission basis.
C) through a profit sharing plan.
D) a monthly salary.

E) All of the above
F) A) and B)

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Flextime plans are particularly well suited for workers on an assembly line.

A) True
B) False

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Which of the following statements about recruiting is most accurate?


A) It is important for a firm to recruit and hire people who are not only skilled but who also fit in with the firm's culture and leadership style.
B) Small firms generally have a strong advantage when it comes to recruiting.
C) One advantage to using external sources when recruiting is that this approach tends to result in higher morale among the firm's existing employees.
D) Recruiting internally will almost always result in better qualified applicants than recruiting externally.

E) C) and D)
F) A) and B)

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Part-time workers,seasonal workers,and independent contractors are all examples of contingent workers.

A) True
B) False

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Promotions and transfers are______ sources available to human resource managers in their recruiting efforts.


A) redundant
B) passive
C) external
D) internal

E) A) and D)
F) A) and B)

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The two most common compensation methods for teams are:


A) skills-based pay and gain-sharing.
B) salaries and capital gains.
C) cash bonuses and cashless bonuses.
D) piecework pay and commissions.

E) A) and B)
F) B) and C)

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Employers must know and act in accordance with the legal rights of their employees.

A) True
B) False

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Robotek International is a rapidly growing firm specializing in the production of sophisticated robots.One of the major problems Robotek is likely to face is a shortage of qualified workers.

A) True
B) False

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At Friendly Financial Consulting,Wayne is allowed to choose what time he starts his workday,and can come to work any time from 7:00 a.m.until 10:00 a.m.He must be on the job from 10:00 a.m.to noon and from 1:00 p.m.until 3:00 p.m.He also must work a total of 8 hours a day,so the earlier he arrives,the earlier he can leave.Wayne works under a system of:


A) job enlargement.
B) compressed work weeks.
C) flextime.
D) job sharing.

E) A) and D)
F) None of the above

Correct Answer

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Transferring an experienced worker to a new position at the same level within an organization can be an effective way to motivate the worker to remain with the company.

A) True
B) False

Correct Answer

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Lani wants to know how many workers in her company have a certain specialized skill and have received training to update their qualifications within the past year.She could use a human resource inventory to help her find this type of information.

A) True
B) False

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