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Exam 3: Attitudes and Job Satisfaction

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Question 41

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Any incompatibility between two or more attitudes or between behavior and attitudes results in ________.

A) organizational dissonance
B) cognitive dissonance
C) attitudinal clarification
D) affective reactance
E) positivity offset

F) C) and D)
G) B) and D)

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Question 42

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Which of the following is true of moderating variables in attitude relationships?

A) The relationship between an attitude and a behavior is weaker if an attitude involves a direct relation to personal experience.
B) Conflicts between attitudes and behavior occur when there are no social pressures.
C) General attitudes tend to predict particular or specific behaviors.
D) Attitudes are less likely to be remembered if frequently expressed or talked about.
E) Attitudes that our memories can easily access are more likely to predict our behavior.

F) B) and C)
G) D) and E)

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Question 43

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In her work in the publishing industry, Vera Loranzo seeks out new authors who she considers promising. In the past two years, she has found a number of new writers whose work she thought was exceptional, and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. After learning about her management's decision, she is extremely frustrated and is beginning to resent the job she does. However, she knows there is nothing she can do and continues working because of the good perks and salary benefits the job offers. How can Loranzo's job attitude be best described?

Joseph Pierce is the managing director of Drake Coal Power Plant in North Yorkshire. He knows that coal is a major contributor to climate change and has made his research team study impacts of coal on the environment. After knowing the facts, he faces a high degree of dissonance between his values and behavior. Which of the following is he most likely to do to reduce the dissonance between his belief and behavior?

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their job, and their perceived autonomy is known as psychological empowerment.

Lillian Stintson works for a global women's rights organization. In the past few months, she has traveled across the globe for the campaign she was working on. In addition, she has been working weekends to meet campaign milestones. She has now decided to take a month's holiday to relax herself and get the much needed break. She knows that the organization will understand her need for a long holiday. Which of the following best represents Stintson's feeling?

According to Festinger, people seek consistency among their attitudes and their behaviors.

Anna Jonas owns a manufacturing firm in Indonesia and strongly believes that it is important that workers' rights be respected. However, because of the recent economic meltdown, she makes the management pay workers a wage which is below ethical standards. In addition, the working conditions are below standards because of low investment in safety equipment. She knows her actions are unethical but continues to do so to avoid major losses. Jonas is most likely to be experiencing ________.

Steve Werner is unhappy with his job and takes every possible vacation and sick day to avoid going to work. In addition, whenever he goes to work, he shows up late and skips important meetings. Werner is expressing his dissatisfaction through the ________ response.

Kimberley Mayfield recently evaluated her subordinate's progress report. She now plans to inform her about the objectives she did not achieve and how she can perform better. By doing this, Mayfield will be demonstrating the ________ component of an attitude.

Discuss the cognitive dissonance theory. How do individuals seek consistency among their attitudes, and between their attitudes and their behavior?

Which of the following is most likely to be related to reduced absences and lower resignation rates?

What are core self-evaluations? Differentiate between positive and negative core self-evaluations.

Kim Anderson works as a campaign manager at an environmental organization in Ottawa. In the past few months, she has noticed that her team member Janice Kenneth has shown a lot of potential as the next project lead. However, Anderson heard from the grapevine that Kenneth may be quitting the job. She now needs to know whether she has the intention to lead the campaign in the next few months, which are crucial months for the campaign. Which of the following questions would best help Anderson understand Kenneth's intention toward the project?

Bryan Eusebius has a positive attitude toward his organization. He feels the management treats all employees fairly in matters concerning rewards, is understanding toward their needs and requirements, and allows them to have a voice in decisions. Bryan's attitude toward his organization is indicative of ________.

Organizational commitment is defined as ________.

Which of the following questions best helps understand the degree of perceived organizational support among employees?

Compare and contrast job satisfaction, job involvement, and organizational commitment.

Which of the following statements is most likely to be true regarding cognitive dissonance?

Dennis Galvan works as a campaigner at Green Earth, an environmental organization. Every month, his organization arranges a team outing where they indulge in football and other team building activities. The human resource department ensures that there are regular interactions between employees through team dinners and cultural events. According to the information given in this case, which of the following is most likely to be the reason of Galvan's high-level of satisfaction toward his job?